SimplyBe offers a wide range of clothing for women, including plus-size clothing, swimwear, lingerie, and shoes. However, not every purchase may turn out to be perfect. In such cases, SimplyBe refunds come in handy. This article will discuss everything you need to know about SimplyBe refunds.
How to Initiate a SimplyBe Refund
If for any reason, you’re unsatisfied with your purchase, you can initiate a refund process within 28 days of receiving the item(s). Here are the steps to follow:
Step 1: Visit the SimplyBe website.
Step 2: Click on the ‘My Account’ tab, and then select ‘Order History’.
Step 3: Next to the purchase you wish to return, click ‘Return Item’.
Step 4: Choose the reason for the return from the list of options provided.
Step 5: Print out the return form and attach it to the parcel containing the item(s).
Step 6: Take the item(s) to your local ‘Post Office’ and send it back to SimplyBe.
It’s worth noting that the company does not offer a free return service. The cost of returning an item is the customer’s responsibility. Therefore, it’s essential to use a reputable carrier with tracking services to reduce the chances of loss or damage.
Refunds Process
Once the company receives the returned item(s), it will process the refund within 14 days. It’s worth noting that the refund process is initiated only when the company receives the item(s) intact and in good condition. The company will not refund items that have been damaged or show signs of wear and tear.
If you paid for the item with a credit or debit card, the amount refunded will be credited back to the same card. If you used PayPal, the amount will be refunded to your PayPal account.
Bear in mind that if the item is returned because it’s faulty or not as described, the company will also refund the delivery cost incurred when purchasing the item. Therefore, it’s imperative to indicate the reason for the return accurately.
Exemptions from Refunds
While the majority of SimplyBe products are refundable, there are a few exemptions. Products that fall under the ‘non-refundable’ category include:
a) Items with broken hygiene seals once opened
b) All types of bedding, including duvets, sheets, and pillowcases
c) Undergarments, including swimwear and hosiery
d) Pierced jewelry, including watches
It’s imperative to note the non-refundable items before purchasing since the company will not refund them once bought.
Final Words
It’s always best to confirm the return policy before purchasing from any online store. Knowing the SimplyBe refunds policy can help you prepare for any eventuality, ensuring that you get value for your money.
Furthermore, it’s essential to check the product’s description and sizing to avoid disappointments. With the wide range of items available in various sizes, colors, and designs, it’s easy to choose a product that may not be exactly what you expected. You can avoid this by checking the product information, sizing charts, and customer reviews, which can help you make an informed purchasing decision.
In conclusion, SimplyBe refunds policy is customer-friendly, and the process is straightforward. However, it’s essential to note that the company may refuse to refund an item if damaged or if it shows signs of wear and tear. The company takes 14 days to process the refund after receiving the item(s), and the refund amount will reflect on the payment method used when purchasing the item(s).
It’s vital to note that non-refundable items are not eligible for refunds, and it’s incalculable to check the product’s sizing, description, and customer reviews before purchasing. By following these guidelines, you can avoid disappointment and ensure that you get value for your money when shopping on SimplyBe. Should you feel dissatisfied with any purchase, just follow the SimplyBe refunds process to initiate a return and get a refund within 14 days.